Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days and a credit will automatically be applied to your original method of payment.
Exchanges
If you need to exchange an item for a different size or color, please contact us at our support email. We will guide you through the exchange process.
Non-Returnable Items
- Gift cards
- Downloadable products
- Perishable goods
- Intimate or sanitary goods
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order. We recommend using a trackable shipping service.
Contact Us
If you have any questions about our refund policy, please contact our customer support team. We are happy to assist you.